Returns & Refund Policy — SEVAUX

At SEVAUX, we stand behind the quality of our products and keep things simple.

Returns

Due to the nature of our products, we do not accept returns on opened or used items.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll make it right.

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Refunds

Refunds are issued only in the following cases:

• You received a damaged product
• You received the wrong item

To request a refund, email us at:
📩 sayefhusain0@gmail.com

Please include:

• Your order number
• A brief description of the issue
• Photos of the product (if applicable)

If approved, your refund will be processed to your original payment method within 5–10 business days.

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Exchanges

We do not offer direct exchanges at this time.
If there’s an issue with your order, contact us and we’ll find the best solution.

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Warm Weather Notice

Because SEVAUX products are made with natural ingredients and no stabilizers, they may soften or melt during transit.

This does not qualify for a refund.

If your product melts:

• Place it in the refrigerator for 20–30 minutes
• It will return to its normal form and remain fully effective

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Final Sale

All purchases are considered final sale, unless they arrive damaged or incorrect.

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Contact

For any issues or questions, reach out to us:
📩 sayefhusain0@gmail.com

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SEVAUX
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